Privacy Policy

Your privacy is our top priority. Learn how we protect your data and ensure complete confidentiality.

Our Privacy Promise

All uploaded files are automatically deleted after 30 minutes. We don't store, analyze, or share your documents. Period.

Information We Collect

For Customers (File Uploaders)

  • Required: Your name (for print job identification)
  • Optional: Phone number or email (only if you choose to provide it)
  • Files: Documents you upload (automatically deleted after 30 minutes)
  • Technical: IP address for rate limiting and security

For Print Shop Owners

  • Email address and password for account access
  • Shop information (name, address, phone number)
  • Print job history and analytics
  • Account preferences and settings

How We Use Your Information

File Processing

Files are processed only for printing purposes and are automatically deleted after 30 minutes.

Service Delivery

Contact information is used only to facilitate print job completion and communication.

Data Protection Measures

  • Automatic Deletion: All uploaded files are permanently deleted after 30 minutes
  • Encrypted Storage: Files are encrypted during storage and transmission
  • Access Control: Only authorized shop owners can access their customers' files
  • Rate Limiting: Protection against abuse and unauthorized access
  • No Third-Party Sharing: We never share your data with advertisers or third parties

Your Rights

You have the right to:

  • Request deletion of your account and associated data
  • Access information we have about you
  • Correct inaccurate information
  • Opt out of non-essential communications
  • File a complaint with data protection authorities

Cookies and Tracking

We use minimal cookies and tracking technologies:

  • Essential Cookies: Required for login and basic functionality
  • Analytics: Anonymous usage statistics to improve our service
  • No Advertising: We don't use cookies for advertising or tracking across sites

Data Retention

File Retention Policy

  • Customer Files: Automatically deleted after 30 minutes
  • Print Job Records: Kept for 90 days for business purposes, then deleted
  • Account Data: Retained while account is active, deleted upon account closure
  • Analytics Data: Anonymized data may be retained for service improvement

International Transfers

Your data is processed in secure data centers. If you're located outside our primary service region, your data may be transferred internationally with appropriate safeguards in place.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of any material changes by email or through our service. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: privacy@zap2print.com
  • Address: Zap2Print Privacy Team
  • Response Time: We respond to privacy inquiries within 48 hours

Last Updated: January 6, 2025

Effective Date: January 6, 2025