Terms of Service

Please read these terms carefully before using Zap2Print services.

Agreement to Terms

By using Zap2Print, you agree to these terms of service. If you don't agree, please don't use our service.

1. Service Description

Zap2Print provides a secure document upload service that allows customers to send files to print shops using QR codes. Our service includes:

  • QR code generation for print shops
  • Secure file upload and temporary storage
  • Real-time notifications and job management
  • Automatic file deletion after 30 minutes
  • Print job tracking and analytics

2. User Accounts

Print Shop Accounts

  • You must provide accurate and complete information when creating an account
  • You're responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized access
  • One account per print shop business

Customer Usage

  • No account required for customers to upload files
  • Customers must provide accurate names for print job identification
  • Contact information is optional but helpful for job completion

3. Acceptable Use

Allowed Uses

  • • Legitimate printing services
  • • Business documents
  • • Personal documents
  • • Educational materials
  • • Legal documents

Prohibited Uses

  • • Illegal or copyrighted content
  • • Malicious files or malware
  • • Spam or bulk uploads
  • • Adult or inappropriate content
  • • System abuse or hacking

4. File Upload Terms

Important File Policies

  • 30-Minute Deletion: All files are automatically deleted after 30 minutes
  • File Size Limits: Maximum file size determined by individual print shops
  • Supported Formats: PDF, DOCX, images, and compressed files
  • No Recovery: Deleted files cannot be recovered
  • Content Responsibility: You're responsible for the content you upload

5. Payment and Billing

Zap2Print operates on a freemium model:

  • Free Tier: Basic QR code generation and file uploads
  • Premium Features: Advanced analytics, custom branding, priority support
  • Print Costs: Determined by individual print shops, not by Zap2Print
  • Refunds: Available within 30 days for premium subscriptions

6. Privacy and Data Protection

Our privacy practices are detailed in our Privacy Policy. Key points:

  • Files are automatically deleted after 30 minutes
  • We don't share your data with third parties
  • Minimal data collection for service functionality
  • Strong security measures protect your information

7. Service Availability

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or security reasons. We'll provide advance notice when possible.

8. Limitation of Liability

Zap2Print is provided "as is" without warranties of any kind. We are not liable for:

  • • Lost or corrupted files
  • • Service interruptions or downtime
  • • Print quality or completion issues
  • • Disputes between customers and print shops
  • • Indirect, incidental, or consequential damages

9. Intellectual Property

  • Zap2Print and its features are protected by intellectual property laws
  • You retain ownership of files you upload
  • You grant us temporary rights to process and deliver your files
  • You must respect others' intellectual property rights

10. Termination

Either party may terminate service at any time:

  • By You: Delete your account or stop using the service
  • By Us: For violations of these terms or business reasons
  • Effect: Access to your account and data will be removed
  • Data: Account data deleted within 30 days of termination

11. Governing Law

These terms are governed by the laws of the jurisdiction where Zap2Print operates. Any disputes will be resolved through binding arbitration or in the appropriate courts.

12. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or service notifications. Continued use after changes constitutes acceptance of new terms.

13. Contact Information

Questions about these terms? Contact us:

  • Email: legal@zap2print.com
  • Support: support@zap2print.com
  • Address: Zap2Print Legal Department

Last Updated: January 6, 2025

Effective Date: January 6, 2025